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Terms of service

Effective Date: January 1, 2026

These Terms of Service (“Terms”) govern your access to and use of the website located at www.stationchill.com (the “Site”), operated by StationChill (“StationChill,” “we,” “us,” or “our”).

By accessing or using our Site or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use this Site.


1. Business Information

StationChill is an online retailer offering cold plunge and recovery equipment.

Customer Support:
Email: info@stationchill.com
Phone: 416-540-0756

Location: 1 Sheffield St, Toronto, ON. Canada M6M 3E5

Business Hours: Mon-Sat, 9:00am - 6:00pm


2. Eligibility

By using this Site, you confirm that you are at least the age of majority in your jurisdiction of residence or have permission from a legal guardian.

You agree not to use our products or website for any unlawful purpose.


3. Products & Availability

All products are subject to availability.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities purchased

  • Refuse orders at our discretion

Product descriptions, images, and specifications are provided for informational purposes. We strive for accuracy but do not guarantee that all content is error-free.


4. Pricing

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices are subject to change without notice. We reserve the right to correct pricing errors at any time.


5. Order Acceptance

We reserve the right to refuse or cancel any order, including in cases of:

  • Suspected fraud

  • Incorrect pricing

  • Payment authorization issues

If your order is canceled after payment, you will receive a full refund.


6. Payment

We accept secure payment methods displayed at checkout.

All payments are processed through secure third-party payment providers. We do not store full credit card information.


7. Shipping & Returns

Shipping timelines, return eligibility, and refund procedures are outlined in our:

Shipping & Returns Policy: HERE
Refund Policy: HERE

Please review those policies before placing an order.


8. Warranty

Certain products may include manufacturer warranties. Warranty terms vary by product and are outlined on individual product pages or available upon request.


9. Intellectual Property

All content on this Site, including text, images, branding, graphics, and logos, is the property of StationChill and may not be reproduced without written permission.


10. Third-Party Services

Our Site may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party websites.


11. Limitation of Liability

To the fullest extent permitted by law, StationChill shall not be liable for indirect, incidental, or consequential damages arising from the use of our Site or products.

All products are provided “as is” except where warranties are expressly stated.


12. Indemnification

You agree to indemnify and hold StationChill harmless from any claims resulting from your violation of these Terms or misuse of our products.


13. Governing Law

These Terms are governed by the laws of Canada.


14. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.


15. Contact Information

If you have questions regarding these Terms, please contact:

StationChill
Email: info@stationchill.com
Phone: 416-540-0756

1 Sheffield St, Toronto ON, Canada. 

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